Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Winzo on mathmania.in, we believe that gaming and online entertainment should be enjoyed as a form of fun and recreation only. Gaming should never be viewed as a way to earn money or solve financial problems. Always play with money you can afford to lose, and remember that the house always has an edge.

Responsible gaming is everyone's responsibility. We encourage all players to set limits, play within their means, and seek help if gaming becomes problematic.

Age Verification

Gaming on Winzo is restricted to individuals who are 18 years of age or older, or the legal age for gaming in your jurisdiction in India, whichever is higher. By accessing this website, you confirm that you meet the legal age requirement.

If you are under the legal age, please do not use this platform. Parents and guardians are encouraged to monitor their children's internet activity.

Warning Signs of Problem Gambling

Please be aware of the following warning signs, which may indicate problem gambling:

• Chasing Losses: Trying to recover money lost by gambling more
• Loss of Control: Inability to stop or reduce gaming sessions
• Hiding Gambling: Concealing gaming activity or expenditure from friends and family
• Neglecting Responsibilities: Prioritizing gaming over work, school, or personal obligations
• Financial Strain: Using money intended for essentials (rent, bills, food) for gaming
• Mood Fluctuations: Irritability or anxiety when unable to game
• Tolerance Increase: Needing to spend more money to achieve the same level of excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
• Relationship Issues: Arguments with family or friends about gaming habits
• Using Gaming to Escape: Gaming to cope with stress, depression, or anxiety

If you recognize any of these signs in yourself or someone else, it is important to seek help immediately.

Self-Help Tools and Responsible Gaming Features

Winzo provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you are willing to lose over a given period
• Reality Checks: Receive periodic reminders during gaming sessions about the time and money spent
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Voluntarily exclude yourself from gaming for a period of time (temporary or permanent)
• Account Closure: Request permanent closure of your account

To access these tools or set limits on your account, please contact our customer support team.

Support Organizations and Resources

If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:

India-Based Resources

• All India Gaming Federation (AIGF): Works to promote responsible gaming practices across India
• National Institute of Mental Health and Neurosciences (NIMHANS): Offers counseling and support for behavioral issues including problem gambling

International Resources

• GamCare (United Kingdom): Free support and counseling for problem gambling | www.gamcare.org.uk
• GamStop (United Kingdom): National self-exclusion scheme for online gaming | www.gamstop.co.uk
• Gambling Help Online (Australia): Free and confidential support | www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Evidence-based information and resources | www.responsiblegambling.org
• National Council on Problem Gambling (United States): 24/7 helpline and resources | www.ncpgambling.org

Crisis Support

If you are in crisis or having thoughts of self-harm, please contact:

• AASRA (India): Suicide prevention helpline - 9820466726 (24/7)
• iCall (India): Mental health and counseling support - 9152987821 (12 PM - 8 PM)

Take Action Now

If gaming has become a problem in your life, please seek help today. There is no shame in asking for support. Recovery is possible, and professional help is available.

Contact our customer support team to discuss responsible gaming options, or reach out to one of the organizations listed above. Your well-being is our priority.

Remember: Gaming should be fun. If it stops being fun, it's time to stop.